PRIVACY POLICY
Last updated: June 7, 2025
This Privacy Notice for MerginIT e. U. (doing business as OCRMD, neptunAI ) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:
- Visit our websiteat
https://merginit.com, or any website of ours that links to this Privacy Notice
- Use
About MerginIT e. U. .MerginIT is a technology company specializing in the development and provision of Software-as-a-Service (SaaS) tools. We also offer bespoke client services, including professional website design and custom programming. This Privacy Policy outlines how we handle information in relation to these activities specifically on https://merginit.com. The tools and practices depend on the project and therefore each software has its own privacy policy.
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices.
We are responsible for making decisions about how your personal information is processed.
If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at [email protected] .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and the products
and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered'special'or'sensitive'in certain jurisdictions,
for example your racial or ethnic origins, sexual orientation, and religious beliefs.We
do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information only
when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect
your personal information. However, no electronic transmission over the internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Learn
more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean
you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is byvisiting https://merginit.com/data-request, or by contacting us. We will consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when
you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
names
phone numbers
email addresses
contact preferences
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name
or contact information) but may include device and usage information, such as your
IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how
and when you use our Services, and other technical information. This information
is primarily needed to maintain the security and operation of our Services, and
for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.You can find out more about this in our Cookie Notice: https://merginit.com/cookie-policy .
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called'crash dumps'), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.We process the personal information for the following purposes listed below.We may also process your information for other purposesonly with your prior explicitconsent.We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:
https://merginit.com/data-request , by emailing us at [email protected] , by visiting https://merginit.com , or by referring to the contact
details at the bottom of this
document.
[email protected] , by phone at +43 6643279885 , or contact us by post at:
MerginIT e. U. Nußböckstraße 92 Leonding, Oberösterreich 4060 Austria
https://merginit.com/data-request.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- Tofulfiland manage your orders. We may process your information tofulfiland manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into orfulfilour contractual obligations, to protect your rights, or tofulfilour legitimate business interests.If you are located in the EU or UK, this section
applies to you.
The General Data Protection Regulation (GDPR) and UK
GDPR require us to explain the valid legal bases we
rely on in order to process your personal information.
As such, we may rely on the following legal bases to
process your personal information:
- Consent. We may process your information if you have given us permission (i.e.consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary tofulfilour contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Analysehow our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where we believe it
is necessary for compliance with our legal obligations,
such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights,
or disclose your information as evidence in litigation
in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section
applies to you.
We may process your information if you have given us
specific permission (i.e.express consent) to use
your personal information for a specific purpose, or
in situations where your permission can be inferred
(i.e.implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally
permitted under applicable law to process your
information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments
Wemay need to share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
We may use cookies and similar tracking
technologies (like web beacons and pixels)
to gather information when you interact
with our Services. Some online tracking
technologies help us maintain the security
of our Services, prevent crashes, fix
bugs, save your preferences, and assist
with basic site functions.
We also permit third parties and service
providers to use online tracking
technologies on our Services for analytics
and advertising, including to help manage
and display advertisements, to tailor
advertisements to your interests, or to
send abandoned shopping cart reminders
(depending on your communication
preferences). The third parties and
service providers use their technology to
provide advertising about products and
services tailored to your interests which
may appear either on our Services or on
other websites.
To the extent these online tracking
technologies are deemed to be
a'sale'/'sharing'(which includes targeted
advertising, as defined under the applicable
laws) under applicable US state laws, you
can opt out of these online tracking
technologies by submitting a request as
described below under section' 'DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?'
Specific information about how we use such
technologies and how you can refuse
certain cookies is set out in our Cookie
Notice: https://merginit.com/cookie-policy.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary tofulfilthe purposes outlined in this Privacy Notice unless otherwise required by law.We will only keep your personal
information for as long as it is necessary
for the purposes set out in this Privacy
Notice, unless a longer retention period
is required or permitted by law (such as
tax, accounting, or other legal
requirements).No purpose in this notice
will require us keeping your personal
information for longer than as long as they are needed to
fulfill services associated with
the customer .
When we have no ongoing legitimate
business need to process your personal
information, we will either delete
oranonymisesuch information, or, if this
is not possible (for example, because your
personal information has been stored in
backup archives), then we will securely
store your personal information and
isolate it from any further processing
until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system oforganisationaland technical security measures.We have implemented appropriate and
reasonable technical
andorganisationalsecurity measures
designed to protect the security of any
personal information we process. However,
despite our safeguards and efforts to
secure your information, no electronic
transmission over the Internet or
information storage technology can be
guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers,
cyber criminals, or other unauthorised third
parties will not be able to defeat our
security and improperly collect, access,
steal, or modify your information.
Although we will do our best to protect
your personal information, transmission of
personal information to and from our
Services is at your own risk. You should
only access the Services within a secure
environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market tochildren under 18 years of ageor the equivalent age as specified by law in your jurisdiction.We do not knowingly collect, solicit data
from, or market to children under 18 years
of ageor the equivalent age as specified
by law in your jurisdiction, nor do we
knowingly sell such personal information.
By using the Services, you represent that
you are at least 18or the equivalent age
as specified by law in your jurisdictionor
that you are the parent or guardian of
such a minor and consent to such minor
dependent’s use of the Services. If we
learn that personal information from users
less than 18 years of ageor the equivalent
age as specified by law in your
jurisdictionhas been collected, we will
deactivate the account and take reasonable
measures to promptly delete such data from
our records. If you become aware of any
data we may have collected from children
under age 18or the equivalent age as
specified by law in your jurisdiction,
please contact us at [email protected] .
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or insome regions, such asthe European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.In some regions (likethe EEA, UK,
Switzerland, and Canada), you have certain
rights under applicable data protection
laws. These may include the right (i) to
request access and obtain a copy of your
personal information, (ii) to request
rectification or erasure; (iii) to
restrict the processing of your personal
information; (iv) if applicable, to data
portability; and (v) not to be subject to
automated decision-making.If a decision
that produces legal or similarly
significant effects is made solely by
automated means, we will inform you,
explain the main factors, and offer a
simple way to request human review.In
certain circumstances, you may also have
the right to object to the processing of
your personal information. You can make
such a request by contacting us by using
the contact details provided in the
section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below.
We will consider and act upon any request
in accordance with applicable data
protection laws.
If you are located in the EEA or UK and
you believe we are unlawfully processing
your personal information, you also have
the right to complain to your Member State data
protection authority or UK data protection authority.
If you are located in Switzerland, you may
contact the Federal Data Protection and
Information Commissioner .
Withdrawing your consent: If we are relying on your consent to process
your personal information,which may be express
and/or implied consent depending on the applicable
law,you have the right to withdraw your consent
at any time. You can withdraw your consent
at any time by contacting us by using the contact
details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?'
However, please note that this will not
affect the lawfulness of the processing
before its withdrawal nor,when applicable
law allows,will it affect the processing of
your personal information conducted in
reliance on lawful processing grounds other
than consent.
Opting out of marketing and promotional
communications: You can unsubscribe from our marketing and promotional
communications at any time byclicking on the
unsubscribe link in the emails that we send,or
by contacting us using the details provided in
the section' HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 'below. You will then be removed from the
marketing lists. However, we may still
communicate with you — for example, to send
you service-related messages that are
necessary for the administration and use of
your account, to respond to service
requests, or for other non-marketing
purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually
choose to set your browser to remove cookies
and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect
certain features or services of our Services. For further information, please see our
Cookie Notice: https://merginit.com/cookie-policy .
If you have questions or comments about your
privacy rights, you may email us at [email protected] .
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard forrecognisingand implementing DNT signals has beenfinalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.California law requires us to let you know
how we respond to web browser DNT signals.
Because there currently is not an industry
or legal standard
forrecognisingorhonouringDNT signals, we do
not respond to them at this time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCalifornia, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section 'WHAT INFORMATION DO WE COLLECT?'| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real
name, alias, postal address,
telephone or mobile contact
number, unique personal
identifier, online identifier,
Internet Protocol address, email
address, and account name | YES |
B. Personal information as defined
in the California Customer Records
statute | Name, contact information,
education, employment, employment
history, and financial information |
C. Protected classification
characteristics under state or
federal law | Gender, age, date of birth, race
and ethnicity, national origin,
marital status, and other
demographic data | |
D. Commercial information | Transaction information, purchase
history, financial details, and
payment information | |
E. Biometric information | Fingerprints and voiceprints | |
F. Internet or other similar
network activity | Browsing history, search history,
onlinebehaviour, interest data,
and interactions with our and
other websites, applications,
systems, and advertisements | |
G. Geolocation data | Device location | |
H. Audio, electronic, sensory, or
similar information | Images and audio, video or call
recordings created in connection
with our business activities | |
I. Professional or
employment-related information | Business contact details in order
to provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a
job with us | |
J. Education Information | Student records and directory
information | |
K. Inferences drawn from collected
personal information | Inferences drawn from any of the
collected personal information
listed above to create a profile
or summary about, for example, an
individual’s preferences and
characteristics | YES |
| L. Sensitive personal Information | NO |
We may also collect other personal
information outside of these categories
through instances where you interact with us
in person, online, or by phone or mail in
the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal
information as needed to provide the Services
or for:
- Category A -
as long as they are needed to fulfill services associated with the customer
- Category B -
as long as they are needed to fulfill services associated with the customer
- CategoryF-
1 year
- CategoryG-
1 year
- CategoryI-
as long as they are needed to fulfill services associated with the customer
- CategoryK-
1 year
Sources of Personal Information
Learn more about the sources of personal information we collect in 'WHAT INFORMATION DO WE COLLECT?'How We Use and Share Personal Information
Learn more about how we use your personal information in the section, 'HOW DO WE PROCESS YOUR INFORMATION?'Will your information be
shared with anyone else?
We may disclose your personal
information with our service
providers pursuant to a
written contract between us
and each service provider.
Learn more about how we
disclose personal information
to in the section, 'WHEN AND WITH WHOM DO WE SHARE
YOUR PERSONAL INFORMATION?'
We may use your personal
information for our own
business purposes, such as for
undertaking internal research
for technological development
and demonstration. This is not
considered to be'selling'of
your personal information.
We have not disclosed, sold,
or shared any personal
information to third parties
for a business or commercial
purpose in the preceding
twelve (12) months. Wewill not
sell or share personal
information in the future
belonging to website visitors,
users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ('profiling')
Depending upon the state where
you live, you may also have the
following rights:
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law inCalifornia, Delaware, and Maryland)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law inMinnesota and Oregon)
- Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by visitingUnder certain US state data
protection laws, you can
designate an authorised agent to
make a request on your behalf.
We may deny a request from
an authorised agent that does not
submit proof that they have been
validly authorised to act on your
behalf in accordance with
applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.If you submit the request
through an authorised agent, we
may need to collect additional
information to verify your
identity before processing your
request and the agent will need
to provide a written and signed
permission from you to submit
such request on your behalf. [email protected] . We will inform you in writing of
any action taken or not taken in
response to the appeal, including
a written explanation of the reasons
for the decisions. If your appeal
is denied, you may submit a complaint
to your state attorney general.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us atCalifornia'Shine The Light'Law
California Civil Code Section 1798.83, also known as the'Shine The Light'law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may update this Privacy
Notice from time to time. The
updated version will be
indicated by an
updated'Revised'date at the
top of this Privacy Notice. If
we make material changes to
this Privacy Notice, we may
notify you either by
prominently posting a notice
of such changes or by directly
sending you a notification. We
encourage you to review this
Privacy Notice frequently to
be informed of how we are
protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you maycontact our Data Protection Officer (DPO) by email atData Protection Officer